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comment by kleinbl00
kleinbl00  ·  1673 days ago  ·  link  ·    ·  parent  ·  post: My Restaurant Was My Life for 20 Years. Does the World Need It Anymore?

    I've noticed restaurants that start emphasizing app delivery get shitty within about six months.

Know a guy with a burger shop. he was all about Uber Eats. He said "they take 25% but our business is up 25%!" Food went downhill. His wife put out a little table of munchies and candies and stuff for the Doordash guys to sit at, probably so they'd feel kind of like they were at a restaurant, I guess? But they're face-in-phone because they're on the job and the job pays ass so they'll happily find another reality, thanks. They were divorced within a year. His restaurant closed. It was "joe's burgers" and he tried to reopen as "joe's seafood bistro" and right now it's "main street sliders" or some shit but fundamentally, it's a place apps buy food and nobody else will bother with it.

I hadn't made that connection before but you're right - it's one of three restaurants I no longer go to because it becomes all about the app. The sushi place down the street made my then-5-year-old wait 90 minutes for her food because they were too busy filling Uber Eats orders.