Question: if you owned a home with a horrible foundation, leaky roof, rat infestation and rotting walls and infrastructure, would you take 20 years to individually fix each "complex" problem? No, you would likely do one of two things, you would either abandon the house all together or tear it down and rebuild. Btw, did you enjoy the article? To answer the question you might have asked, "no this article didn't set me down the path of thinking teachers unions were bad for education. I have felt this way and have been having this discussion with people for a couple of years now. This article did reinforce some thoughts I've had on it's ineffectualness. Have a great day.
It doesn't really matter that you don't understand that unions represent workers not, customers, students or employers, we'll save that for another day perhaps?