Thanks for sharing the video.

I worked in the service industry and my fiancee is currently a bartender/server. She works at a sports bar in a relatively large city in the south. So not only do her coworkers talk about what races don't tip, they also talk about what local college sports teams don't tip.

This topic gets me pretty heated whenever her coworkers bring it up. My fiancee is very math-oriented so she did a little experiment. She kept track of people and their tipping over a few months. Of their clientele, you had to watch out for white customers more than black customers. And yet, her coworkers keep on complaining about black customers. I assume it's a mixture of the fact that her coworkers, like it said in the video, don't give as good of service to black tables and so get tipped less as well as noticing it more when black tables don't tip compared to white tables. One of the main differences is that my fiancee gives the same service all around.

In fact, she only has two types of customers that have ever given her trouble. One being the usual unruly children whose parents don't watch them. The other has only happened twice in a year, which only makes it a minor annoyance. My fiancee is half-Puerto Rican and it shows. Twice now she has served Latino couples and the woman has felt threatened and asked for another server. That's not really my fiancee's fault, and she's never thought about approaching those types of tables any differently. I wonder what those women would think if they knew it had become a big joke among the staff. They didn't know it, but my fiancee is gay.

I'm rambling now. There's not that many times I get to discuss the service industry--both the good and the bad. Anyway, thanks for sharing again.