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comment by lil
lil  ·  1447 days ago  ·  link  ·    ·  parent  ·  post: FRIENDSHIPS in the Covidium

Fascinating. You’d think staff would have you on their speed-Zoom.





g5w  ·  1447 days ago  ·  link  ·  

Yes and no. Our staff is service based, they spend A LOT of time on video calls with clients. The last thing they want is to get on a video call with me to fix a problem. Some have gone so far as to fix their own problems, but most rely on emailing tickets.