You could run for congress on this story, ardie. I'll admit I just posted about something I saw often in OH while I lived there that was much less of a flattering picture than this one paints, but I also had and saw stories like yours everywhere too. People, as a group, are often awful, horrible, and hateful. People, in the singular, are often wonderful, giving, and willing to do the right thing.
I just checked your comment history to see the story. If it helps for perspective at all, people in those situations are often under a ton of stress and stress is definitely something that doesn't bring out the best in us. You ever think about coming back to America? We'd love to have you. ThatFanficGuy too. ;)
I don't know if I've said this on Hubski before, but visiting the US has been a long-standing dream of mine. Not any one place, though there are some definite points on the list, but all of its different places. It's a dream that, deep down, I'm scared of committing to because I'm afraid it won't be as perfect as I imagine it somewhere in the background. I'd love to visit the US at some point. I think it would be great. It's an issue of financing the journey than anything else, at this point.