comment by wasoxygen

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wasoxygen · 2882 days ago · link · · parent · post: The Dumbest User Interface of 2016

I am pretty sure that these important and interesting considerations have received a fair amount of attention. Thinking, Fast and Slow includes many examples, such as the Allais paradox.

In any case, I don't see any connection to the idea that business is hostile to consumers. Both sides have limited information, and both sides occasionally make decisions that are not in their best interests.

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johnnyFive · 2882 days ago · link ·

I'm not saying it's connected, but I'm saying I disagree with your statement that

It's the customer's interest that drives business behavior.

+discuss+discuss

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wasoxygen · 2880 days ago · link ·

Okay, I agree that you disagree, though I'm not clear on why.

I've tried to add a little nuance, so my one-sentence position would be more like "Profit-seeking drives business behavior, and serving customer interests brings profit."

+discuss+discuss

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johnnyFive · 2880 days ago · link ·

and serving customer interests brings profit.

Except where it doesn't....