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kleinbl00 · 3390 days ago · link · · parent · post: Inside Amazon: Wrestling Big Ideas in a Bruising Workplace
I get that. I guess what I'm saying is the way they fuckin' sling boxes across fences with anger and abandon and then get all pissy with you when you imply that maybe you wouldn't have bought "1-day" if you knew it actually meant "3 days and 2 tries later and also fuck you" from customer service... well, they aren't really all that "customer obsessed." They're more "make the customer forget about everything but Amazon so that you can treat them like shit without them noticing."