You would think the money wasn't his. I would imagine that this article induced some people to close their accounts.
I didn't close my account but I certainly plan to open another one to provide an option. Also, worth noting that buried in the story is the following: "However, following feedback, we are immediately updating guidance to our customer facing staff to reiterate that it is not mandatory for customers to provide documentary evidence for large cash withdrawals, and on its own, failure to show evidence is not a reason to refuse a withdrawal." That in response to a woman who was asked to show a builder's quote in order to justify a large withdrawal. I don't make large cash withdrawals myself but should I want to, and were I asked to specify why, the two replies I plan on giving would be: "None of your business." and if pressed "Now, due to your policy, in order to close my account."