Yes good TFanficG. Learn to express yourself without insulting the other person. Show understanding of their problem/statement and then express your own position. So if they say the professor is "stuck up" and how dare she etc., you say, "I can see why you think that. When she says she wants no one lazy or stupid, it is insulting to students." -- validate their position. They have a right to feel whatever they want. Then offer your own feelings or opinions. If they respond by insulting you, you have to ask yourself if you want to continue the conversation, whether it is the best use of your time. Meanwhile, carry on with your new brave year!I've managed to ruin my image with the group by verbally attacking my groupmate at a slight provocation in the online chat; I'm deeply ashamed of having done so;