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comment by lil
lil  ·  4347 days ago  ·  link  ·    ·  parent  ·  post: Lil's Book of Questions: Did You Hear What I Said?

Yes, a really big sheet, that requires many folds before we can put it on the shelf. As b_b says above, we can work on our writing so that it is clear and unambiguous. Spoken language is different. Most of the time, words just fall out of our mouth, and regardless of what we think we are saying, listeners get 90% of the meaning from non-verbal messages that are present in the tone, the body language, and facial expressions.