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I don't understand how they manage to ship such unintuitive software for so long. I don't have a Mac, because their software was always frustratingly simple to me; however, I do have an iPhone, because I wanted my mobile device to be super simple. Now the iPhone is simple, but the native apps UI are vague, and difficult to navigate. It took me a few minutes to figure out how to get my podcast episodes to play from oldest to newest. Now I forgot how I did it. I don't use iTunes anymore. I just couldn't bear it any longer. FYI rob05c got a 502 on this comment.