Too many, sadly. I should really start getting those extended warranties things, 2 years just doesn't cut it for me. Also, I usually have the worst luck with warranties: my current laptop's keyboard start malfunctioning 3 days after the warranty ended :( It's pretty cool that you got a person immediately, and that they sent a guy over (even if you had to nag them) the next day and even more so that he just fixed it on the spot and even gave you his number! I've never gotten that level of repair service awesomeness! Last time by computer broke down (the incident with the keyboard) I went almost two months without my laptop..
but you are on a continent far away, right? I have never before had this level of Dell service. If I had done what they said and mailed it off to them, it would probably take a week to get it back. I didn't even ask where to mail it to. SEND A GUY is my new mantra. the GetHuman website that I mention in my story is pretty cool.
Europe is kinda far, yeah. It wasn't supposed to take two months though, stuff happened and when it came back it had a ding on the lid so it had to go back so they could replace it.. Anyway, SEND A GUY seems like a good mantra! And I've never heard about that website but it sounds very cool!