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thenewgreen · 4127 days ago · link · · parent · post: Baggage Fees Turn Five Years Old; Passengers Turn Blase : NPR
My first piece of advice to any airline would be to eliminate the complimentary beverages and meals. Offer water for free. If people want food or drink, have them buy it at a reasonable price. Who on earth looks forward to that crappy food or their free 4ounces of coke? It would cut costs and the labor of sloshing those carts up and down the aisle and cleaning up. I agree that I would pay more to not have to deal with much of the bureaucratic nonsense. Honestly though, most people these days don't even think about what airline they are flying, they just let some travel site find the cheapest rate. In that sense, your business plan would fail.