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I literally just got off of a phone call with a prospective client. After the phone call I assessed what I did right and wrong. Is it a skill to self assess? Sure it is. But that skill begins with the simple action of doing. After you partake in something you wish to become better at, force yourself to reflect. Do it. I was happy with how this call went. Honestly, I don't think I would change anything. At this point the exercise becomes assessing why the call went well. Once you can determine positive behaviors/actions you can replicate them when the time comes again. -this may all seem "obvious", but most people don't do this and rely on chance, natural ability and dumb luck. I create my own luck. Gosh...I sound like Tony Robbins.