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lil  ·  4386 days ago  ·  link  ·    ·  parent  ·  post: Lil's Book of Questions: What's the Best Thing to Say to a Troubled Person?

    There's nothing quite as inspiring and uplifting as sensing that the other person is actually listening to you, that s/he processed what you had to say, and the reply is actually relevant to your problem and that it resonates with you.

I totally agree. As in thenewgreen's story above, the troubled person can tell if you are with them emotionally and then they are able to relax.