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I'm a book, two documentaries and a miniseries into Theranos and the clear answer is: - things were so compartmentalized that no one ever had a clear picture - anyone who might have a clear picture was fired - they ran the place like a police state - fraternization outside staged company events was heartily discouraged - you took your money and you shut the fuck up - their NDAs were toothy AF and they were extremely litigious It was a real Sand Hill Pyongyang kinda place. The Dropout is, if anything, too kind.