WOW. Thank you for the inside line! My time at Apple was during the dark and depressing John Sculley years, long before Apple did any retail at all. I am SUPER impressed with the longevity of the employees in the store, and the benefits y'all have! That's all fantastic. I love it. And yeah - for your last question - my understanding of unions is that they make the day to day work better, but most importantly provide that support in retirement that simply isn't available from companies anymore. Union pensions are why people stay with the union for ever and ever. If you are 25, work at the Apple Store for 10 years, and move on to another company/career when you are 35... do you get to stay in the Apple Store Union? People don't stay in jobs for decades anymore... so what is the long-term benefit of being in the union?