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I think the people who complain to you in private rather than doing something about it or attempting to improve things themselves are the last ones the site should change for. Because then, rather than solving the problem, they convince you to do something useless and offensive in an attempt to solve a problem that isn't yours. Frankly, there are way too many people on this site who stir up shit by PMing each other to talk about a third person rather than just putting on their big girl pants to address the issues.