I've basically always worked in customer service and I can guarantee I have a skillset the guy who wrote this manifesto doesn't even know exists. I've realized lately that people who don't have people skills have no idea what they even are. The other day while I was helping to train somebody a quarter of what I told her was system related and the rest was how to say something or how to break away from a conversation. These skills are more relevant to my job but they are extremely relevant to any higher level position especially somebody who coordinates a team. I would love to get out of customer service like this eventually, right now I want to do one of those beekeeping companies where you set up the hive and everything at homes/farms for people and maintain them. If I stick with that I will succeed because of these people skills I have. If I didn't have them I wouldn't be able to move up positions and I would be stuck working for somebody else the rest of my life.