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Nice to meet you to thenewgreen, really great website, I'm trying something different from reddit which has become a bit crappy lately. And I'm not sure how far up you'd have to go, the people that write policies and procedures are probably the executives for each division of the Bank. I'm guessing Executives for Lending/Retail Banking/and Legal. Their names are never in public, I'll go and look them up when I get into the Bank again.