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ahw · 3413 days ago · link · · parent · post: The future isn't robots replacing waiters, it's me replacing waiters
This is the teething stage where the design of the process is lagging behind the technology. In the ideal restaurant scenario you would have ordered your meal using your phone before you even sat down. With a text field for details like "no pickles". If you compare mobile website interfaces now to ten years ago, for example, ordering plane tickets was technologically not that different, but the design sensibilities are what's really changed between then and now. The bar example sounds quite pleasant, because I'm used to getting up to go the bar anyway and digitising the process with quantitative payment seems appealing.