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elizabeth · 3614 days ago · link · · parent · post: How Software in Half of NYC Cabs Generates $5.2 Million a Year in Extra Tips
I really don't find the articles blames the drivers at any point. Nothing to do with the "shadiness" of drivers. I bet most don't even know the system they use gives them more tips. It's more about how there only should be one system of calculating the tip that should be acceptable because the situation is a bit unfair to the customers right now (but who cares for a couple cents right?) and even more unfair for the drivers using the other system.