Fuck Comcast. (Note: I don't use them I use Cox or something.) That quote is important. The bottom quote contradicts it, doesn't it? Yeah, it does. Fuck Comcast.
Alright so they're saying that if they'll respect a user's privacy and security. How did this happen? I swear these idiots aren't making any kind of sense, it actually sounds like they know they're major shit. Users who try to use anonymity, or cover themselves up on the internet, are usually doing things that aren’t so-to-speak legal. We have the right to terminate, fine, or suspend your account at anytime due to you violating the rules. Do you have any other questions? Thank you for contacting Comcast, have a great day.
We respect customer privacy and security and would only investigate the specifics of a customer’s account with a valid court order. And if we’re asked by a court to provide customer information, then we ask for a reasonable amount of time to notify the customer so they can decide if they would like to hire a lawyer and if they do, then we turn the case over to them and they proceed with the judge directly and we step away.
Comcast previously corroborated with the FBI by providing information on alleged Silk Road mastermind Ross Ulbricht’s internet usage. Ulbricht’s legal defense without a warrant. Ulbricht was most certainly never given a warning by Comcast or given time to contact a lawyer before he was arrested in a San Francisco library last October.