I understand your issue here is the environment, but the main issue your title brings up is very interesting!

I see things on FB for example about the UK banning books being sent to prisoners. The post is followed by pages condemning the UK, the decision, blah blah blah blah...

Do I jump in and post what a shame that prisoners cannot read classics etc.? No, I wonder what is the reasoning behind the decision? And then I look. And I read that prisoners have access to a library. That prisoners can buy whatever books they want. And that part of the decision is the process of a reward system in the prison, and part of the decision is that it takes resources to check packages sent to prisoners, and it's easy to send drugs or weapons inside of books.

It seems very reasonable. And then following the news article explaining the decision, the comment section here is again filled with rants from people that must not have even read the article!

In this age it is so easy to find the right information to inform yourself before forming an opinion. And people don't do it. People don't want to take the time to understand an issue before commenting on it.

Drives me crazy too. What can be done? More critical reasoning in schools, perhaps?